These new free print resources provide teaching and learning materials for 9 hospitality units of competency.

For each unit there is:

• a Learner Workbook with extensive visual content and text and activities at appropriate language, literacy and numeracy (LLN) levels.
• a brief Trainers' Guide with advice on using the activities in the workbooks
• a Trainer Guide with general advice and suggestions on supporting Indigenous learners and learners with LLN needs.

The workbooks are designed to support learners enrolled in the SIT10207 Certificate I and SIT20207 Certificate II in Hospitality, particularly Indigenous learners, but they are also suitable for other groups with LLN needs such as youth at risk and NESB learners.

 General trainer's guide to delivering training to learners with LLN needs and Indigenous learners

The units are:

5 Core Units

SITHIND001A Develop and update hospitality industry knowledge
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

SITXCOM001A Work with colleagues and customers
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

SITXCOM002A Work in a socially diverse environment
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

SITXOHS001A Following health, safety and security procedures
 Learner Workbook   Learner Workbook  Workbook Cover   Trainer Guide  Trainer Guide

SITXOHS002A Follow workplace hygiene procedures
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

4 Electives

SITHACS005A Prepare rooms for guests
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

SITHACS006A Clean premises and equipment
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

SITHCCC003A Receive and store kitchen supplies
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

SITHCCC004A Clean and maintain kitchen premises.
 Learner Workbook  Learner Workbook  Workbook Cover  Trainer Guide  Trainer Guide

These resources were developed by William Angliss Institute and Macsmith & Associates. They were funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government through the Department of Education, Employment and Workplace Relations (DEEWR).

© Commonwealth of Australia 2012