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Course Description

This certificate course is the ideal start to a career in the competitive tourism industry. Offering a breadth of learning experiences and insights, the course will help you understand how the tourism industry operates and give you the essential skills to succeed.

Learn business operations and regulations, tourism practices and customer service foundations. You'll enhance your learning through visits to tourism operators and sites across Victoria.

With a solid grounding in tourism, you'll be prepared to enter your tourism field of choice in a number of exciting roles across the globe.

The Angliss Experience

  • Gain practical experience and tourism job skills
  • Enjoy both metropolitan and regional excursions to tourism destinations and attractions
  • Learn from experienced travel and tourism professionals as well as guest lecturers from industry


Course Code


Study Area


Course Level

Certificate III

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITTTSL001Operate an online information system
SITXCCS002Provide visitor information
SITTIND001Source and use information on the tourism and travel industry
SITXCOM002Show social and cultural sensitivity
SITXCCS006 Provide service to customers
SITXWHS001Participate in safe work practices
SITXHRM001Coach others in job skills
SITTTSL002Access and interpret product information
SITTTSL016Provide specialist advice on cruises
SITTTSL003Provide advice on International destinations
SITTTSL004Provide advice on Australian destinations
SITTTSL008Book supplier products and services
SITTTSL009Process travel-related documentation
SITTTSL006Prepare Quotations
SITTTSL010Use a computerised reservations or operations system

Companies who hired our graduates

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