Skill Set Training
Fully customisable skill set training in:
> Managing staff
> Induction programs
> RSA, hygiene and basic compliance
> Customer service
> Frontline management
> Food & beverage service
> Housekeeping and front of house
> Barista training
> Responsible service of gaming (RSG)
William Angliss Institute works in partnership with the Australian Hotels Association (AHA), Australian Leisure & Hospitality Group (ALH), Restaurant and Catering Association of Australia (R&CA) and gaming operators to provide training to people employed or seeking employment in the licensed hospitality industry.
The training is designed to give employees a stepping-stone to hospitality qualifications and encourage a high standard of work, in light of legislative demands and increasing liability. Our compliance courses ensure industry standards are met and that employees and employers comply with requirements.
Compliance courses include: Food Safety Courses, Liquor courses (Responsible Service of Alcohol), Gaming courses, RSG Refresher, and Pre-employment courses.
The Coffee Academy
The Coffee Academy is an initiative of William Angliss Institute to promote and deliver excellence in all aspects of coffee training – for the hospitality industry and all individuals who love to prepare a perfect cup of coffee.
The Coffee Academy offers a range of coffee making courses from the ABC of Espresso to the nationally recognised Prepare and Serve Espresso Coffee.
For more information about the courses listed above or to book a short course, click here.