WELL Resources
These new free print resources provide teaching and learning materials for 9 hospitality units of competency.
For each unit there is:
- a Learner Workbook with extensive visual content and text and activities at appropriate language, literacy and numeracy (LLN) levels.
- a brief Trainers’ Guide with advice on using the activities in the workbooks
- a Trainer Guide with general advice and suggestions on supporting Indigenous learners and learners with LLN needs.
PDF Documents
Learner Workbooks
Receive and store kitchen supplies
Clean and maintain kitchen premises
Develop and update hospitality industry knowledge
Work with colleagues and customers
Work in a socially diverse environment
Follow health, safety and security procedures
Follow workplace hygiene procedures
Trainer Guides
Receive and store kitchen supplies
Clean and maintain kitchen premises
Develop and update hospitality industry knowledge
Work with colleagues and customers
Work in a socially diverse environment
Follow health, safety and security procedures
Follow workplace hygiene procedures
Word Documents
Learner Workbooks
Receive and store kitchen supplies
Clean and maintain kitchen premises
Develop and update hospitality industry knowledge
Work with colleagues and customers
Work in a socially diverse environment
Follow health, safety and security procedures
Follow workplace hygiene procedures
Trainer Guides
Receive and store kitchen supplies
Clean and maintain kitchen premises
Develop and update hospitality industry knowledge
Work with colleagues and customers
Work in a socially diverse environment
Follow health, safety and security procedures
Follow workplace hygiene procedures
Covers
Receive and store kitchen supplies
Clean and maintain kitchen premises
Develop and update hospitality industry knowledge
Work with colleagues and customers
Work in a socially diverse environment
Follow health, safety and security procedures
Follow workplace hygiene procedures
These resources were developed by William Angliss Institute and Macsmith & Associates. They were funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government through the Department of Education, Employment and Workplace Relations (DEEWR). © Commonwealth of Australia 2012
The print resources are provided in two formats: 1. PDF – a stable and portable format. 2. Word – so trainers can customise the content to suit a particular context or learner group.
