Academic Profile - Andrew Cleland

LECTURER

Biography

QUALIFICATION CURRENTLY STUDYING

Doctor of Philosophy, Deakin University

BRIEF SUMMARY OF THESIS TOPIC

What makes a memorable fine-dining experience? Customers’ and Chefs’ perceptions within a fine dining context.

The overall aim of this thesis is to identify key elements (dimensions) associated with high quality fine dining experiences. The research will incorporate a series of semi structured interviews examining, both hospitality industry professionals’ and customers’ experiences of specific meals in a fine dining context, and thematically analyse their reports. Having identified specific themes these will be utilised in a quantitative survey of customers in order to determine key elements of fine-dining experiences identified by both chefs and customers. The proposed research will contribute to the understanding of the hedonic properties of a fine-dining experience.

Contact details

T: +61 3 9606 2672
E: andrew.cleland@angliss.edu.au