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Responsible Service of Alcohol - RSA (ONLINE) – WA, SA, NT, QLD, ACT & TAS

$80 AUD

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What You Learn

The following topics are covered:

-          The principles of responsible service of alcohol

-          Assist customers to drink within appropriate limits

-          Assess alcohol affected customers and identify those to whom sale or service must be refused

-          Refuse to provide alcohol

You will be required to research your state/territory legislation.

What You Get

A Nationally Recognised Statement of Attainment for the unit of competency SITHFAB021 (as part of Skill Set SITSS00071).

Materials to Bring

As this course is online you will be required to record Simulations and you will need to ensure you have a working camera and microphone/speaker.

You are also required to supply a USI Number (this must match the legal name you have provided). If you don’t have one, please apply for one via this link:

Once the course has been purchased, you will be contacted via email by our team to complete an Enrolment Form and provide photographic ID (passport, drivers licence, proof of age, etc.) so you can be set up in the online learning system.

Dress Code



The Responsible Service of Alcohol online course is comprised of 1 nationally recognised unit of competency (SITHFAB021 – Provide responsible service of alcohol). This unit is currently recognised in Western Australia, South Australia, Northern Territory, Queensland, the Australian Capital Territory and Tasmania.

Once the course has been purchased, participants will be emailed an Enrolment Form. This Enrolment Form must be completed, signed and returned with a valid form of photographic ID (ID, Passport) for participants to be set up in our systems.

Please note: any information gathered is for training set up and government reporting purposes only.

 The creation of user accounts to access the online course is a manual operation and therefore takes place during office hours only, Monday to Thursday.   

 Once all paperwork is returned, participants will be contacted by their trainer detailing the requirements for completing the course and information to access the online Learning Management System in order to undertake the course.

 There are a range of assessments that are required to be completed as part of this course, which include:

  • Knowledge Questions (online)
  • Project (online)
  • Practical Simulations (video recording uploaded to training system)
  • Orals (Zoom)

 Participants have 3 months and 3 attempts from the online enrolment date to complete the unit assessments and upon successful completion of all the assessment elements, will receive a William Angliss Statement of Attainment for Skill Set SITSS00071.

If after the third attempt students have not been deemed competent, the unit will be archived and they will be required to re-purchase the course.

 Units will be archived once the course has expired, students can request an extension however this will not be granted after the expiry date has passed and only if regular progress has been made.

 Refunds will not be processed for change of mind once the unit has been assigned and/or started.

 If you have any further queries please call 0401 091 245 or email

 VISA Holders

This course is suitable for international students and other VISA holders as William Angliss Institute is a CRICOS Approved Training Provider (01505M).