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Course Description

This diploma course prepares you for progression into management roles across a broad range of travel and tourism environments. Learn business operations and regulations, tourism practices and business management skills, enhance your learning through visits to tourism operators and make the most of networking opportunities.

This course gives you an in-depth understanding of how the tourism industry operates, giving you a grounding in business operations and regulations, sustainable practices and effective planning.


The Angliss Experience

  • Gain practical experience and tourism job skills
  • Enjoy both metropolitan and regional excursions to tourism destinations and attractions
  • Learn from experienced travel and tourism professionals as well as guest speakers from industry
  • An optional industry placement is offered to provide real life experience - an application and interview process applies.
  • You'll enhance your learning through visits to tourism operators and sites across Victoria while having the opportunity to lead and develop your own tour


Course Code


Study Area

Tourism, Travel

Course Level


Course Intake

February and July


1 year full-time



Course Mode


Course Hours

Full-time: 20-25 per week

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITTIND003Source and use information on the tourism and travel industry
SITTTVL003Provide advice on Australian destinations
SITTTVL002Provide advice on international destinations
SITTTVL001Access and interpret product information
SITXCCS010Provide visitor information
SITTTVL004Sell tourism products or services

Stage 2

SITTTVL007Use a computerised reservations or operations system
SITTTVL006Book tourism products and process documentation
SITTTVL005Prepare customer quotations
SITXCOM009Address protocol requirements

Stage 3

SITXCCS015Enhance customer service experiences
SITXFIN008Interpret financial information
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITXWHS007Implement and monitor work health and safety practices
SITXMGT005Establish and conduct business relationships

Stage 4

SITXCOM010Manage conflict
SITXHRM009Lead and manage people
BSBTWK501Lead diversity and inclusion
SIRXOSM007Manage risk to organisational reputation in an online setting
SITXMGT004Monitor work operations
SITTPPD014 Coordinate and operate sustainable tourism activities (Elective)
SITXCCS016Develop and manage quality customer service practices

Companies who hired our graduates

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