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Course Description

Develop the skills to succeed in a management career in the tourism industry or to operate your own travel business. This advanced diploma provides the essential learning of general travel and tourism industry practices, with an additional focus on business subjects and planning.

This course gives you an advanced and comprehensive understanding of how the tourism industry operates, giving you a grounding in business operations and regulations, culturally appropriate and sustainable practices and effective planning.

You’ll expand your knowledge by developing a business plan and you’ll absorb broad industry knowledge through regular industry visits, trips, networking opportunities and guest lectures.

The Angliss Experience

  • Develop a business plan that details all aspects of operating a tourism and travel enterprise
  • Go on an optional international or interstate study tour to broaden your tourism experience
  • Learn from experienced travel and tourism professionals as well as guest lecturers from industry


Course Code


Study Area

Tourism, Travel

Course Level

Advanced Diploma

Application Requirements

William Angliss Institute accepts direct applications from domestic students who are not currently in Year 12.

Year 12 students applying for February intake should apply through VTAC.

Angliss considers you a domestic student if you:

  • Are an Australian or New Zealand Citizen
  • Are an Australian Permanent Resident
  • Have an Australian Permanent Humanitarian Visa

If you are unsure or hold a different visa type, please contact our Admission Team for more information.

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Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITTIND001Source and provide information on the tourism and travel industry
SITTTSL005Sell Tourism Products and Services
SITXCCS007 Enhance customer service experiences
SITXFIN002Interpret financial information
SITTTSL002 Access and interpret product information
SITTTSL016 Provide specialist advice on cruises
SITTTSL003Provide advice on international destinations
SITTTSL004 Provide advice on Australian destinations
SITTTSL010Use a computerised reservations or operations system

Stage 2

SITXFIN003Manage finances within a budget
SITXFIN004Prepare and monitor budgets
SITXCCS008Develop and manage quality customer service practices
BSBDIV501 Manage diversity in the workplace
SITXHRM003Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002Establish and conduct business relationships
BSBMKG510 Plan e-marketing communications
SITXMPR004Coordinate marketing activities

Stage 3

BSBMGT617Develop and implement a business plan
BSBRSK501Manage Risk
SITXWHS004 Establish and maintain a work health and safety system
BSBWRT401Write complex documents
SITTPPD008 Develop tourism products
SITXGLC001Research and comply with regulatory requirements
SITXMPR007Develop & implement marketing strategies
SITXEBS002Develop, implement & monitor the use of social media
BSBSUS501Develop workplace policy procedures for sustainability

Companies who hired our graduates

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