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Learning and Student Support

William Angliss Institute's support services provide students with the opportunity to enhance their capacity to achieve success in an accessible, welcoming environment.

All Angliss support services are free and confidential.


Wellbeing and Counselling Services

Staff at Support@WAI provide you, as a student, with short term, free and confidential counselling to discuss any issues which may be affecting your ability to study.


Phone: (03) 96062210

Find out more.

Student Critical Incident Policy
Student Critical Incident Procedure


Access & Disability Service

Our free Access & Disability Service provide a wide range of support to students with disabilities, medical conditions and mental health conditions.


Phone: (03) 96062232

Find out more.


Learning Advisors & Study Assistance 

Learning Advisors offer free study and learning advice to all students including assistance with writing assessments, understanding course work, referencing and more.


Phone: (03) 9606 2574 | (03) 9606 2426

Find out more.


Apprentice Support Program

William Angliss Institute has a dedicated full-time Apprenticeship Support Officer (ASO) on campus, available for apprentices a confidential chat, to answer questions and help with referrals if needed.


Phone: 1300311820

Find out more.


Accommodation Support

Rental offers for shared and student accommodation can be found on the Accommodation Noticeboard in Building C, Level 1. You can also advertise your vacancy there.

Students are advised to fully investigate any rental arrangements and bond payments before moving into a property. Sadly many students have been scammed while looking for property in recent years.

The Student Accommodation and Finance Guide lists student accommodation options, and can assist you with knowing your rights and responsibilities as a renter.

Download the Student Accommodation and Finance Guide

Download the Living in Melbourne Guide


Financial Support

Students - The Australian Government provides financial assistance through Youth Allowance to full-time students in approved courses. This assistance is subject to specific conditions of eligibility. Further information on how to apply for a healthcare card and application forms are available from Centrelink.

Apprentices - may be eligible for financial subsidies, subject to specific conditions, for living away from home to attend class. If required, contact the Information Centre for an application form.

Indigenous students - Abstudy is a student assistance program for Australian Aboriginal or Torres Strait Islanders who want to stay at school or go on to further studies. Abstudy may help Indigenous students who are undertaking full-time or part-time studies. For more information on Abstudy contact Centrelink on 13 23 17 or William Angliss Institute’s Koori Liaison Officer on (03) 9606 2469.

The Counselling and Personal Development Centre can assist with limited material aid such as uniforms, kits and food parcels. They may also help you to access financial aid in the community.

To learn about various scholarship opportunities based on equity or merit to support your travel, living and other study related tools, resources and equipment, click here for more information.

If you require financial assistance and would like further information, please contact Information Centre located in Building A Ground Floor.


International Students

Angliss International Office is responsible for the admission, orientation and welfare of all international students. The office provides advice on matters relating to program admission, student visa regulations, ESOS requirements, payment of fees and further study options for international students. In conjunction with Student Support Services at the Institute, the Angliss International Office provides International students with important support services and pastoral care while students are studying at the Institute.

Contact Angliss International if you require further assistance:
Ground Floor, Building B, William Angliss Institute.
Phone: +613 9606 2169


Off-Campus Students

Students of the Institute who do not undertake their training at 555 La Trobe Street (such as those undertaking workplace training, trainees, apprentices and students at other campuses) can access support services by phone. The toll free number 1800 236 203 will provide access to study and personal advice during AEST business hours. Leave a message outside of these hours and a counsellor, learning advisor or careers advisor will call you back.

For general enquires, For general enquiries, please contact the Information Centre

Phone: +613 9606 2111