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Course Description

Combine your diploma of hospitality studies with the unparalleled learning and work experience of the Angliss International Hotel School. This customised study pathway gives students the opportunity to take their service delivery skills to a new and luxurious level.

Designed to expose students to a five-star standard accommodation environment, Hotel School's exceptional facilities will help you refine your skills—from the reception desk to the dining area and back of house management. Expand your learning experience with masterclasses, and six-month paid industry placement program.

The Angliss Experience

  • Take part in exclusive masterclasses from esteemed hoteliers and accommodation professionals.
  • Engage in the Angliss Industry Mentoring Program, where you are matched with an alumni hotelier, further preparing you for a career in the industry.
  • Extend your expertise through a 6-month work integrated learning placement with industry partners in Melbourne, Victoria, interstate or New Zealand with brands such as Marriott International, Accor or IHG Hotels & Resorts.
  • Enjoy a black tie celebration to commemorate the end of study for Angliss International Hotel School students. The event provides an opportunity to recognise student achievements during their time studying with us.
  • Look the part. Students will receive full corporate uniform, name badge and Angliss pin (additional fees may apply).


Course Code


Study Area

Hospitality, Hotel Management

Course Level


Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITXWHS007Implement and monitor work health and safety practices
SITXMGT005Establish and conduct business relationships
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITHFAB025Prepare and serve espresso coffee
SITHFAB021Provide responsible service of alcohol
SITXCCS010Provide visitor information
SITHFAB034Provide table service of food and beverage
SITXFSA005Use hygienic practices for food safety

Stage 2

BSBPEF502Develop and use emotional intelligence
SITHACS010Provide housekeeping services to guests
SITHACS016Provide accommodation reception services
SITHACS011Prepare rooms for guests
SITHACS015Conduct night audit
SITHACS013Provide porter services

Stage 3

SITXHRM008Roster staff
SITXMGT004Monitor work operations
SITXCOM010Manage conflict
SITXCCS015Enhance customer service experiences
SITXHRM009Lead and manage people
SITXGLC002Identify and manage legal risks and comply with law
BSBOPS502Manage business operational plans

Stage 4

SITXCCS016Develop and manage quality customer service practices
SITHFAB026Provide room service
BSBTWK501Lead diversity and inclusion
SITXCRI003Respond to a customer in crisis

Stage 5

SITHIND008Work effectively in hospitality service

Stage 6

BSBSUS511Develop workplace policies and procedures for sustainability

Companies who hired our graduates

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