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Course Description

Combine your diploma of hospitality studies with the unparalleled learning and work experience of the Angliss International Hotel School. This customised study pathway gives students the opportunity to take their service delivery skills to a new and luxurious level.

Designed to expose students to a five-star standard accommodation environment, Hotel School's exceptional facilities will help you refine your skills—from the reception desk to the dining area and back of house management.

Expand your learning experience with masterclasses, a hotel study tour and nine-week industry placement program.

The Angliss Experience

  • Enjoy a customised program delivered at high-end hotel facilities
  • Take part in exclusive masterclasses from esteemed hoteliers and accommodation professionals
  • Extend your expertise through a nine-week industry placement program
  • Opt for a study tour exploring some of the world's iconic 5-star hotel destinations

COURSE DETAILS

Course Code

SIT50416

Study Area

Hospitality, Hotel Management

Course Level

Diploma

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITXFSA001Use hygienic practices for food safety
SITHIND004Work effectively in hospitality service
SITHFAB002Provide responsible service of alcohol
SITHFAB003Operate a bar
SITHFAB005Prepare and serve espresso coffee
SITHFAB014Provide table service of food and beverage
SITXCCS007Enhance Customer Service Experiences
SITXHRM003Lead and manage people
SITXCOM005Manage Conflict
SITXMGT001Monitor work operations
SITHFAB006Provide room service

Stage 1

SITHACS002Provide housekeeping services to guests
SITHACS003Prepare rooms for guests
SITXWHS003Implement and monitor work health and safety
SITHACS006Provide valet services
SITHACS005Provide porter services
SITHACS007Conduct night audit
SITHACS008Provide accommodation reception services
SITTTSL007Process reservations

Stage 2

SITXFIN003Manage Finances within a budget
SITXFIN004Prepare and monitor budgets
SITXHRM002Roster staff
BSBDIV501Manage Diversity in the Workplace
BSBMGT517Manage Operational plan
BSBWRT401Write complex documents
SITXMGT002Establish and conduct business relationships
SITXCCS008Develop and manage quality customer service practices
SITXGLC001Research and comply with regulatory requirements

Stage 2

9 week Industry placement program

Companies who hired our graduates

altara levels.png Atlantic Group levels.png the-big-group levels.png Crown Resorts levels.png Cumulus Inc logo levels.png Cutler&Co levels.png Koko Black grey.jpg Lucas grey.jpg lune grey.jpg Marion levels.png Marriott Grey.jpg Meatsmith.jpg NESTLE levels.png Supernormal levels.png