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Course Description

This certificate course is the ideal start to a career in the competitive tourism industry. Offering a breadth of learning experiences and insights, the course will help you understand how the tourism industry operates and give you the essential skills to succeed.

Learn business operations and regulations, tourism practices and customer service foundations. You'll enhance your learning through visits to tourism operators and sites across Victoria.

With a solid grounding in tourism, you'll be prepared to enter your tourism field of choice in a number of exciting roles, such as Tour Guide, Wildlife Keeper, Visitor Information Officer and Adventure Activities Instructor to name a few!

Candidates who successfully complete SIT30122 Certificate III in Tourism are able to enroll in SIT50122 Diploma of Travel and Tourism Management and will only need to successfully complete another two stages or six months to obtain a dual qualification.

The Angliss Experience

  • Gain practical experience and tourism job skills
  • Enjoy both metropolitan and regional excursions to tourism destinations and attractions
  • Learn from experienced travel and tourism professionals as well as guest lecturers from industry


Get an in-demand qualification without long-term debt with Free TAFE. This course is available with $0 tuition for eligible students.

Call 8595 5334 today.


Course Code


Study Area


Course Level

Certificate III

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

HLTAID011Provide First Aid
SITXWHS005Participate in safe work practices
SITTIND003Source and use information on the tourism and travel industry
SITXCOM007Show social and cultural sensitivity
SITTTVL003Provide advice on Australian destinations
SITTTVL001Access and interpret product information
SITTGDE017Prepare and present tour commentaries or activities
SITTVL011Provide specialist advice on cruises
SITTTVL004Sell tourism products or services

Stage 2

SITTTVL007Use a computerised reservations or operations system
SITXCCS014Provide service to customers
SITXCCS010Provide visitor information
SITXCOM009Address protocol requirements
SITTGDE016Lead tour groups
SITXHRM007Coach others in job skills
SITTTVL002Provide advice on international destinations

Companies who hired our graduates

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