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Course Description

This advanced diploma course offers exceptional learning experienced for students dedicated to a successful career in hospitality management. Setting you up for management roles across a range of venues and companies, you'll uncover the unique skill set required for delivering exceptional hospitality.

The course will give you a broad understanding of hospitality and allow you to explore theoretical concepts to support your hospitality expertise. You'll develop key skills in business planning, asset management, finance, human resources and marketing to open a wide variety of employment opportunities.

The Angliss Experience

  • Learn from seasoned hospitality professionals and a diverse range of guest lecturers
  • Take advantage of work experience opportunities in the Angliss Restaurant in Melbourne, or Rubric Restaurant in Sydney
  • Have the opportunity to participate in iconic events including the World's Longest Lunch as part of Melbourne Food and Wine Festival
  • Join your fellow students on a visit to a festival, a winery, brewery or distillery experience

Hospitality at Angliss

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Course Code


Study Area


Course Level

Advanced Diploma

Course Structure

Please note that the order of the delivery of units may vary between campuses. Elective units will also differ and not all units listed below will be delivered at all campuses.

Stage 1

SITHIND004Work effectively in hospitality service
SITHIND002Source and use information on the hospitality industry
SITXFSA001Use hygienic practices for food safety
SITHFAB002Provide responsible service of alcohol (VCGLR)
SITHFAB005Prepare and serve espresso coffee
SITXINV004Control stock
SITHFAB003Operate a bar
BSBSUS501Develop workplace policy and procedures for sustainability
SITXWHS003Implement and monitor work health and safety
SITHFAB016Provide advice on food
SITHFAB014Provide table service for food and beverage
SITXHRM003Lead and manage people
SITXMGT001Monitor work operations
SITXCOM005Manage Conflict
SITXCCS007Enhance Customer Service
SITXHRM002 Roster staff

Stage 2

SITHFAB010Prepare and serve cocktails
BSBDIV501Manage Diversity in the Workplace
SITXMGT002Establish and conduct business relationships
SITXEBS002Develop, implement & monitor the use of social media in a business
SITXMPR005Participate in cooperative online marketing initiatives
SITXFIN003Manage Finances within a budget
SITXFIN004Prepare and monitor budgets
BSBMGT517Manage Operational plan
SITHFAB012Provide advice on Australian wines
SITHFAB008Operate and monitor cellar systems
SITXGLC001Research and comply with regulatory requirements
SITXCCS008Develop and manage quality customer service practices

Stage 3

BSBFIM601Manage finances
SITXFIN005Manage physical assets
SITXHRM004Recruit, select and induct staff
SITXHRM006Monitor staff performance
SITXWHS004Establish and maintain a work health and safety system
BSBMGT617Develop and implement a business plan
SITXMPR007Develop and implement marketing strategies

Scholarship options

Study what you love with a little help from us. William Angliss Institute awards merit and equity scholarships (worth up to $5,000) to recognise academic excellence and support students in financial need.

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Companies who hired our graduates

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