Course Description
For dedicated students with aspirations for a rewarding hospitality career, the diploma course in hospitality management offers valuable learning combined with practical experience and skills.
The course will give you a broad understanding of hospitality and allow you to explore theoretical concepts so you stand out for your expertise. You'll learn concepts and skills as broad as business operations, human resources, legal knowledge and service quality, preparing you to enter a management position.
The Angliss Experience
- Learn from seasoned hospitality professionals and a diverse range of guest lecturers
- Get involved in iconic Melbourne events like the Melbourne Food and Wine Festival and in the Spring Racing Carnival
- Gain valuable work experience with some of Melbourne's premier events groups
- Join your event student cohort on a winery, brewery or distillery experience
COURSE DETAILS
Course Code
SIT50416Study Area
HospitalityCourse Level
DiplomaAlert
Course Structure
Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.
Stage 1
SITHIND004Work effectively in hospitality service
SITHIND002Source and use information on the hospitality industry
SITXFSA001Use hygienic practices for food safety
SITHFAB002Provide responsible service of alcohol
SITHFAB005Prepare and serve espresso coffee
SITXINV004Control stock
SITHFAB003Operate a bar
SITXWHS003Implement and monitor work health and safety practices
SITHFAB016Provide advice on food
SITHFAB014Provide table service of food and beverage
SITXHRM002Roster staff
BSBSUS501Develop workplace policies and procedures for sustainability
SITXEBS002Develop, implement and monitor the use of social media in a business
SITXMPR005Participate in cooperative online marketing initiatives
SITHFAB012Provide advice on Australian wines
Stage 2
SITXHRM003Lead and Manage People
SITHFAB010Prepare and serve cocktails
SITXCCS007Enhance customer service experiences
SITXMGT001Monitor work operations
SITXMGT002Establish and conduct business relationships
BSBDIV501Manage Diversity in the Workplace
SITXCOM005Manage conflict
SITXFIN003Manage Finances within a budget
SITXFIN004Prepare and monitor budgets
BSBMGT517Manage Operational plan
SITXGLC001Research and comply with regulatory requirements
SITXCCS008Develop and manage quality customer service practices
SITHFAB008Operate and monitor cellar systems
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