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Course Description

For dedicated students with aspirations for a rewarding hospitality career, the diploma course in hospitality management offers valuable learning combined with practical experience and skills.

The course will give you a broad understanding of hospitality and allow you to explore theoretical concepts so you stand out for your expertise. You'll learn a broad range of concepts and skills such as business operations, finance management, human resources and service quality, preparing you to enter a management position.

The Angliss Experience

  • Learn from seasoned hospitality professionals and a diverse range of guest lecturers
  • Have the opportunity to get involved in iconic Melbourne events like the Melbourne Food and Wine Festival, Grand Prix and more
  • Join other students on a winery, brewery or distillery experience

COURSE DETAILS

Course Code

SIT50422

Study Area

Hospitality

Course Level

Diploma

Course Intake

February, July

Duration

1 year (Full-time)

2 years (Part-time)

Campus

Melbourne

Course Mode

Full-time

Part-time

Course Hours

Full Time: 20-25 per week

Part-time: 10-12 per week

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITHIND008Work effectively in hospitality service
SITXFSA005Use hygienic practices for food safety
SITHFAB023Operate a bar
BSBSUS511Develop workplace policies and procedures for sustainability
SITHIND006Source and use information on the hospitality industry
SITHFAB021Provide responsible service of alcohol
SITHFAB034Provide table service of food and beverage
SITXMGT005Establish and conduct business relationships
SITHFAB025Prepare and serve espresso coffee

Stage 2

SITXWHS005Participate in safe work practices
SITXHRM007Coach others in job skills
SITXCCS014Provide service to customers
SITHACS013Provide porter services
SITXCOM007Show social and cultural sensitivity
SITHACS011Prepare rooms for guests
SITHFAB024Prepare and serve non-alcoholic beverages
SITHFAB030Prepare and serve cocktails

Stage 3

SITXMGT004Monitor work operations
SITXCOM010Manage conflict
SITXHRM009Lead and manage people
SITXCCS015Enhance customer service experiences
SITXGLC002 Identify and manage legal risks and comply with law
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITHFAB032 Provide advice on Australian wines
SITXCCS016Develop and manage quality customer service practices

Stage 4

SITXWHS007Implement and monitor work health and safety practices
SITXMGT005Establish and conduct business relationships
SITXHRM008Roster staff
SITHFAB036Provide advice on food

Timetables

Want to get a handle on your schedule? Find timetables for tourism, hospitality, events and hotel management courses at the Melbourne campus for our next intake. Please note timetables are subject to change.

Companies who hired our graduates

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