Course Description
For dedicated students with aspirations for a rewarding hospitality career, the diploma course in hospitality management offers valuable learning combined with practical experience and skills.
The course will give you a broad understanding of hospitality and allow you to explore theoretical concepts so you stand out for your expertise. You'll learn concepts and skills as broad as business operations, human resources, legal knowledge and service quality, preparing you to enter a management position.
The Angliss Experience
- Learn from seasoned hospitality professionals and a diverse range of guest lecturers
- Get involved in iconic Melbourne events like the Melbourne Food and Wine Festival and in the Spring Racing Carnival
- Gain valuable work experience with some of Melbourne's premier events groups
- Join your event student cohort on a winery, brewery or distillery experience
COURSE DETAILS
Course Code
SIT50416Study Area
HospitalityCourse Level
DiplomaAlert
Course Structure
Please note that the order of the delivery of units may vary between campuses. Elective units will also differ and not all units listed below will be delivered at all campuses.
Stage 1
SITHIND004Work effectively in hospitality service
SITHIND002Source and use information on the hospitality industry
SITXFSA001Use hygienic practices for food safety
SITHFAB002Provide responsible service of alcohol (VCGLR ONLY)
SITHFAB005Prepare and serve espresso coffee
SITXINV004Control stock
SITHFAB003Operate a bar
SITHFAB010Prepare and serve cocktails
SITXWHS003Implement and monitor work health and safety practices
SITHFAB016Provide advice on food
SITHFAB014Provide table service of food and beverage
SITXMGT002Establish and conduct business relationships
SITXMGT001Monitor work operations
SITXCOM005Manage Conflict
SITXCCS007Enhance Customer Service
Stage 2
BSBSUS501Develop workplace policy and procedures for sustainability
BSBDIV501Manage Diversity in the Workplace
SITXHRM003Lead and manage people
SITXEBS002Develop, implement & monitor the use of social media in a business
SITXMPR005Participate in cooperative online marketing initiatives
SITXFIN003Manage Finances within a budget
SITXFIN004Prepare and monitor budgets
BSBMGT517Manage Operational plan
SITHFAB012Provide advice on Australian wines
SITHFAB008Operate and monitor cellar systems
SITXGLC001Research and comply with regulatory requirements
SITXCCS008Develop and manage quality customer service practices
SITXHRM002Roster staff
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