Course Description
For dedicated students with aspirations for a rewarding hospitality career, the diploma course in hospitality management offers valuable learning combined with practical experience and skills.
The course will give you a broad understanding of hospitality and allow you to explore theoretical concepts so you stand out for your expertise. You'll learn a broad range of concepts and skills such as business operations, finance management, human resources and service quality, preparing you to enter a management position.
The Angliss Experience
- Learn from seasoned hospitality professionals and a diverse range of guest lecturers
- Have the opportunity to get involved in iconic Melbourne events like the Melbourne Food and Wine Festival, Grand Prix and in the Spring Racing Carnival
- Join other students on a winery, brewery or distillery experience
COURSE DETAILS
Course Code
SIT50422Study Area
HospitalityCourse Level
DiplomaAlert
Course Structure
Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.
Stage 1
SITXWHS007Implement and monitor work health and safety practices
SITHFAB025Prepare and serve espresso coffee
SITHIND008Work effectively in hospitality service
SITHFAB023Operate a bar
BSBSUS511Develop workplace policies and procedures for sustainability
SITXFSA005Use hygienic practices for food safety
SITHIND006Source and use information on the hospitality industry
SITHFAB021Provide responsible service of alcohol
SITHFAB034Provide table service of food and beverage
SITXMGT005Establish and conduct business relationships
Stage 2
SITXHRM008Roster staff
SITXINV008Control stock
BSBTWK501Lead diversity and inclusion
SITHFAB024Prepare and serve non-alcoholic beverages
SITHFAB030Prepare and serve cocktails
Stage 3
SITXMGT004Monitor work operations
SITXCCS015Enhance customer service experiences
SITXCOM010Manage conflict
SITXHRM009Lead and manage people
SITXGLC002Identify and manage legal risks and comply with law
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITXCRI003Respond to a customer in crisis
SITHFAB032Provide advice on Australian wines
BSBOPS502Manage business operational plans
SITHFAB037Provide advice on food and beverage matching
Stage 4
SITXCCS016Develop and manage quality customer service practices
SITXMPR013Participate in cooperative online marketing initiatives
Companies who hired our graduates
