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Administration Essentials


William Angliss Institute trains and assesses students in compliance with national industry training packages and accredited course specifications.  This means we draw on a whole range of teaching methods and approaches to help you learn.

The following are a few examples:

  • specialist classroom delivery i.e. in our kitchen classrooms
  • flexible delivery - distance education, mixed-mode delivery, online education, self-paced learning or self-directed learning
  • online delivery - computer based learning, either on-campus or off-campus
  • off-site delivery
  • on-the-job delivery
  • Assessment is recorded on your statement of results that you will receive following course completion.

To help us identify who may need additional assistance to achieve the competencies required in their course, we monitor everyone's progress during training. Students who are having difficulties may be required to undergo reassessment, during training or at the end of their course. Learning Support staff can help with language, literacy and numeracy support and assessment if required.

A-Z Student Guide

Check out our Student Guide as it contains essential information for William Angliss Institute students including services offered. It also provides information regarding enrolment, fees, assessment, appeals and complaints procedures, attendance, articulation and other general information.

Code of Conduct

The purpose of the Student Code of Conduct is to explain to students their obligations and responsibilities and convey the Institute’s principles, which are aimed at enhancing the learning experience.

Certification - Issuing Qualifications and Statements of Attainment

Upon demonstration of all of the competencies required within your course, students will be issued with the qualification for which you have enrolled.
A Statement of Attainment is issued in cases where there is partial completion of a qualification. Achievements recognised by a Statement of Attainment can accumulate towards a qualification within the Australian Qualifications.


Refer to the Australian Qualifications Framework website for further details.


Approximately 450 staff in teaching, management, administrative and support roles ensure that students receive the very best in tuition and support services. Industry specialists are also contracted as sessional teachers to expose students to current industry trends. The Institute encourages and provides on-going relevant opportunities for the professional development of our staff and also monitors their performance.

Teacher Qualifications and Experience

William Angliss Institute teachers have been recruited and assessed in accordance with the ASQA standards established by the Australian Government authorities for an RTO.


The Institute is open from Monday to Saturday. Some excursions may be conducted over the weekend for tourism and resort courses. Depending on demand, training can take place over weekends for commercial cookery and patisserie courses.
Student timetables vary each term depending upon the units taken. Timetables are scheduled between 8am and 10pm.

Most full-time timetables will require you to attend classes or training sessions for at least four days per week. You can expect a minimum of 20 hours contact, including assessment periods with our teaching staff per week each semester.

Accreditations, Endorsements and Memberships

William Angliss Institute staff members hold accreditations, endorsements, affiliations, listings and memberships with a range of Australian and international organisations and bodies associated with the hospitality, tourism and culinary industries.

These relationships help us to align our programs to the needs of industry, ensuring that our training and education programs remain current.

Recognition of Prior Learning

Skills recognition –also known as Recognition of Prior Learning (RPL) is a process that evaluates the skills and knowledge that you have gained from work experience, work based training, life experience and previous study. It allows your experience, skills and knowledge to be formally recognised.

To apply you will need to submit your resume and academic transcript of results electronically to the RPL coordinator for your relevant program area. You will then be advised if you are eligible for RPL and advised of the costs involved. You will receive customised information from the RPL coordinator then an interview will be organised. You will gather your evidence into an electronic portfolio format. You will submit your portfolio electronically then a final interview assessment decision is made.

Credit transfers

Students with previous, qualifications or Statements of attainment from other institutes conducting nationally recognised training may be eligible for subject credits.
Students receive credit transfers for units completed that are identical to units within your William Angliss Institute course.

To apply you'll need to complete a Credit Transfer Application Form and give it to the relevant program area, along with copies of statements of attainment (results). You will also need to produce your original documents for sighting. Forms are available from the Information Centre, Ground Floor, Building A. and from the student management centres.

VET Hospitality Credits

Students who have completed all units of competency in VET Hospitality Units 1- 4, may be eligible for credit towards the Advanced Diploma of Hospitality for all units completed.

Students who have completed all subjects in Units 1- 4 including Food and Beverage Service, may be eligible for six months credit in our Advanced Diploma of Hospitality.

Students who have completed only some units of VET, or have completed Cookery units instead of Food and Beverage units, may be eligible for credit for all units completed, but this will not amount to six months credit. Students with VCE VET credits will have a lighter study load in the first semester of the Advanced Diploma of Hospitality or Advanced Diploma of Cookery.


For information on William Angliss Institute policies - click here

Complaints & Appeals

For information on William Angliss Institute complains and appeals procedure - click here