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Frequently Asked Questions

TSS/OSAP Visa

Who can apply for the TSS (Temporary Skills Shortage) or OSAP (Offshore Skills Assessment Program) Skills Assessment?
Can I apply for TSS/OSAP Skills Assessment if I am a citizen of one of the nominated countries, but am currently residing overseas?
What is the Opt-in Arrangement?
Will William Angliss Institute help me with my visa application?

Before Applying

Why apply for Skills Assessment with William Angliss Institute?
Who are the Assessors?
How long will the assessment process take?
Am I considered an onshore applicant or offshore applicant?
Am I considered a Pathway 1 or 2 applicant?
Am I a considered a COOK or a CHEF?
What if the majority of my work experience and skills are in Asian Cuisine?
Can William Angliss Institute assess my Pathway 2 application if I studied and received a relevant qualification from William Angliss Institute?
I have previously completed a Skills Assessment with WAI, but it is no longer valid/expired. Can I undertake the same Skills Assessment again?

Evidence Assessment

Why do I need to submit documentary evidence with my application?
What if I unable to provide the supporting documentation requested for?
Can I request for my documents after I have submitted them?
Will information I provide be shared with any other organisation?

Technical Interview

How is the Technical Interview conducted?
Am I allowed to bring in an interpreter or use an electronic interpreter at the Technical Interview?
What happens if I fail the Technical Interview?
What if I am unable to attend the Technical Interview appointment?

Fees and Payment

What are the fees and payment options?
Will I have to pay for all of the fees up front?
Are the fees refundable?

 

Who can apply for TSS (Temporary Skills Shortage) or OSAP (Offshore Skills Assessment Program) Skills Assessment at William Angliss Institute?

  • If you are a citizen from one of the nominated countries in the list below
  • If you are not a citizen from one of the nominated countries in the list, but are applying under the Opt-In Arrangement
  • If you have been instructed by the Department of Home Affairs to undertake a Skills Assessment
Nominated Countries
  • Bangladesh
  • Pakistan
  • People's Republic of China
  • Papua New Guinea
  • Fiji
  • Philippines
  • Hong Kong
  • South Africa
  • Macau
  • Thailand
  • Nepal
  • Vietnam

 

Can I apply for TSS/OSAP Skills Assessment if I am a citizen of one of the nominated countries, but am currently residing overseas?

Yes. Your eligibility to apply for the TSS/ OSAP is based on the nationality on your passport, not your current address.

 

Whatis the Opt-in Arrangement?

Individuals who are not a citizen of one of the nominated countries, or who have been instructed by the Department of Home Affairs, may contact us to apply for OSAP Skills Assessment.

 

Will William Angliss Institute help me with my visa application?

No, Angliss will not be able to assist with your visa application, as we are only authorised by TRA to facilitate with the Skills Assessment program. You may wish to consult directly with the Department of Home Affairs, or with a registered migration lawyer or agent for all visa-related queries.

 

Why apply for Skills Assessment with William Angliss Institute?

At William Angliss Institute, we conduct a free Pre-Assessment for all candidates before they apply as part of our quality customer service. This allows individuals to get feedback from our experienced Assessors on whether they might be eligible for a Skills Assessment before having to submit an application or pay any fees. The feedback also helps candidates to identify any skills/experience gaps they may need to address to meet the assessment requirements.

 

Who are the Assessors?

Our team of Assessors are qualified professionals in the Skills Assessment trade qualifications, who have extensive knowledge and experience from working in the industry, and teaching and training students and trade professionals.

 

How long will the assessment process take?

The process may take between 10-14 weeks from receipt of application, all required supporting documents, and payment. The duration is also dependent on TRA's assessment of the final outcome report from William Angliss Institute.

 

Am I considered an onshore applicant or offshore applicant?

Onshore applicants are individuals who are currently residing onshore in Australia with an onshore address.

Offshore applicants are individuals who are currently residing overseas with a current overseas address. Offshore applicants must be able to provide documentary evidence of a current overseas address (i.e. bank statements, utility bills, etc).

 

Am I considered a Pathway 1 or 2 applicant?

If you do not have an accredited Australian qualification for the nominated occupation (i.e. Certificate III or IV), you are considered a Pathway 1 applicant.

If you have formally completed an accredited Australian qualification for the nominated occupation (i.e. Certificate III & IV), you are considered a Pathway 2 applicant.

 

Am I a considered a COOK or a CHEF?

To apply for Skills Assessment according to TRA, please be aware you need to be employed as and provide documentary evidence for the following nominated occupations:

COOK/PASTRYCOOK/BAKER

  • Minimum 3 years of full-time relevant work experience
  • Currently employed at a Commis/Demi Chef or Chef de Partie level

CHEF/PASTRY CHEF

  • Minimum 1-2 years of full-time relevant work experience as a Head Chef or Sous Chef, with managerial responsibilities and experience, and clear progression of cumulated previous work experience as a COOK to CHEF

While in the industry, any cook can be considered a 'chef', for TRA and Skills Assessment purposes, the definition of a CHEF is the Head Chef or Sous Chef with managerial responsibilities.

If you are currently reporting to the CHEF, then you may be assessed as a COOK. If the rest of the kitchen reports to you, then we will consider assessing you as a CHEF. There is only one CHEF in the kitchen, the rest of COOKS report to the CHEF. This means we consider an experienced Commis Chef and Chef de Partie as a COOK, and an experienced Sous Chef and Head Chef as a CHEF.

For CHEFs, you must provide evidence of managerial experience relating to managing a kitchen as well as a team of junior cooks, performing scheduling, budgeting, implementing policies and procedures, etc, which are responsibilities of an actual CHEF in Australia.

Angliss will also determine the occupation level you are most suitable to apply for the Skills Assessment for based on the Pre-assessment.

 

What if the majority of my work experience and skills are in Asian Cuisine?

William Angliss Institute will only be able to conduct a Skills Assessment for you if your relevant work experience and skills are in Western cuisine. If your work experience and skills are more aligned in Asian cuisine, please contact TRA to find a registered provider that is able to assess you in Asian Cookery.

 

Can William Angliss Institute assess my Pathway 2 application if I studied and received a relevant qualification from William Angliss Institute?

No, as this may be viewed as a conflict of interest.

 

I have previously completed a Skills Assessment with Angliss, but it is no longer valid/expired. Can I undertake the same Skills Assessment again?

No, if you have already previously completed a Skills Assessment with WAI, we will not be able to assess you for the same occupation level. You will need to contact another registered provider to undertake another Skills Assessment.

However, if you are looking to be assessed for either a higher level or different occupation stream to the original Skills Assessment, we may be able to conduct the Skills Assessment, if you meet the relevant requirements for the new occupation stream/level.

 

Why do I need to submit documentary evidence with my application?

The Evidence Assessment process is a compulsory stage of the Skills Assessment process. The evidence submitted should show that the applicant has the required skills and experience to meet the Australian standards in the nominated occupation. Refer to the Documents Checklist section for more details.

All documentary evidence must be high resolution colour scans of the original documents. We will not be able to accept photos or scans converted from photographs.

 

What if I unable to provide the supporting documentation requested for?

As part of the Skills Assessment, TRA requires all candidates to provide evidence of their employment records and education qualifications. Candidates are also required to provide supporting financial evidence (i.e. Australian Tax Office Notice of Assessments, PAYG Summaries, etc) to substantiate their employment history.

If you are unable to provide satisfactory evidence and supporting documentation, we will not be able to verify your employment or educational background, which may disqualify you from meeting the Evidence Assessment requirements.

 

Can I request for my documents after I have submitted them?

No, we will not be able to return any of your scanned documents to you or your agent once you have submitted them.

 

Will information I provide be shared with any other organisation?

Information provided by applicants may be used for data matching with other Australian Government agencies such as the Department of Education and Training, Department of Home Affairs and the Australian Taxation Office. Any submitted documentation may be supplied to an Australian Government agency.

 

How is the Technical Interview conducted?

For onshore and offshore applicants, interviews will be conducted via face-to-face. However, we may also opt to conduct Skype interviews in some cases. Where required, candidates may also need to undertake a Practical Assessment to demonstrate practical applications of the competency requirements.

 

Am I allowed to bring in an interpreter or use an electronic interpreter at the Technical Interview?

No. All Technical Interviews are strictly conducted in English without the aid of interpreters. The presence of an interpreter could dilute the assessment of the applicant's understanding of their chosen trade and jeopardise the integrity of the assessment.

 

What happens if I fail the Technical Interview?

If you do not successfully pass the Technical Interview, you will be provided with an official Technical Interview outcome letter, as well as feedback from your Assessor on the competency requirements that have not been met.

You may be advised to undertake further training and revision to address the skills gaps. If deemed suitable, you may be invited to apply for a reassessment at a later stage.

 

What if I am unable to attend the Technical Interview appointment?

If you are unable to attend the scheduled Technical Interview, you will need to notify William Angliss Institute Skills Assessment Team no later than 3 days prior to the appointment date. Late cancellations or reschedule requests will incur an administration fee of AUD $100.

 

What are the fees and payment options?

Please refer to the Fee Structure section for information on the fees. Payment options include credit card payments, bank transfers or EFT.

 

Will I have to pay for all of the fees up front?

No, fees may be paid at each stage of the skills assessment process (i.e. at Evidence Assessment and Technical Interview stage). You will need to submit your payment evidence together with the relevant payment form for each assessement stage.

Please note we do not accept payment instalments.

 

Are the fees refundable?

No refund of any fees will be provided except in compelling circumstances.