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Provide Responsible Service of Alcohol - SITHFAB021 RSA (FACE TO FACE) - VIC

$65 AUD

See Dates and Bookings Contact Us

Tuesday 18 June 2024
9 AM - 3 PM

William Angliss Institute 555 La Trobe Street, Melbourne VIC 3000, Australia


What You Learn

- Skills and Knowledge necessary to contribute a safe, enjoyable environment in licensed premises.

- An understanding of alcohol, liquor laws and your responsibilities as a server.

- Best practice strategies for responsible service, harm minimisation and duty of care. 

What You Get

- Certificate On The Day, Upon successfully completion of the Training,  you will be emailed your Liquor Control Victoria\ LCV branded RSA Certificate (PDF), (LCV certificate allows you to work in a licensed venues throughout Victoria).

Nationally Recognised Statement of Attainment: SITHFAB021 RSA (within 2-3 weeks).

- Employment Skills

Materials to Bring

Photo Identification (ie..driver's license, passport, etc). 

Must Provide USI number, to create your USI number please visit


Dress Code

Neat Casual


RSA Training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licenses.

This course applies to any staff in Victoria working where alcohol is sold or served, including all types of hospitality, tourism and events venues. Packaged liquor outlets and wineries, breweries and distilleries.

RSA training covers the following:

How to recognise and professionally deal with intoxicated customers and underage persons. Creation of safe and social atmospheres' at venues. An understanding of liquor licensing requirements of staff enabling course participants to be industry ready and confident.

The Nationally Accredited Statement of Attainment SITHFAB021 RSA describes the performance outcomes, skills and knowledge required to responsibly sell of serve alcohol, and covers RSA skill and knowledge requirements common across Australia.

In some cases after completion of this unit, some jurisdictions liquor authorities require candidates to complete a bridging course to address the specific differences between states and territories.

 Please note:

Learners must be 16 years of age and over at the time of course commencement, Students will not able to use the LCV RSA Certificate until they are age of 18th years old. The LCV RSA certificate is valid for three years, then you need to complete an online refresher course every 3 years and before the Certificate expiry date.


Assessment comprises a mix of active participation, practical demonstrations, and completion of written questions. Knowledge questions x 20–100% pass rate. This is an open book assessment and requires the participant to correctly answer 20 questions. Please note; this task will be assessed in class and the above preparation will assist in your successful completion  LCV RSA Questions X 20 – 70% Pass rate (this test will be provided and completed during the class on the day).