The Executive Management Team at William Angliss Institute consists of:
- Chief Executive Officer
- Four Directors
Chief Executive Officer
The CEO is responsible for providing the strategic leadership of the Institute by working with the Board of Directors and the Executive Management team to ensure that William Angliss Institute provides high quality innovative education and training from Certificate to Degree level programs that meet the needs of the industry and is attractive to local, national and international students.
The CEO is accountable to the Board of Directors for the effective overall management of the Institute and for conformity with policies agreed upon by the Board. The CEO has full responsibility for the day-to-day operations of the Institute in accordance with the Institute's strategic plan, current operational plan as well as annual operating and capital expenditure budgets.
The position works co-operatively with Government to implement state and national policies and is responsible for ensuring government agreements and requirements such as planning frameworks are achieved.
A key aspect of the CEO's role is to drive and develop the Institute's industry focus at both a strategic and operational level, ensuring the efficient use of resources in meeting the needs of stakeholders and clients. This includes driving change to support the Institute's effectiveness and accountability.
The CEO works with the Executive team to develop opportunities for innovative and flexible foods, tourism and hospitality industry focused vocational education and training programs locally, nationally and internationally.
Director International and Business Development
The primary focus of the Institute's International and Business Development division is to identify and develop commercial opportunities domestically and internationally and to implement a strategy throughout the Institute of both nationalisation and internationalisation.
Nationally, the Institute establishes relationships and training contracts with key clients within the food service, retail food, hotel, travel, resorts, gaming and other related industry sectors. The Division's delivery of work based training programs, through a range of training and assessment strategies, assists with the development of and support to industry and government initiatives, with training also extended to remote locations within Australia and a special focus on Indigenous programs.
The division's International area is responsible for both the recruitment of overseas students into accredited Institute Higher Education Degree and VET programs, for identifying, developing, implementing and managing new offshore opportunities and projects.
The Institutes' international activities have developed strategic partnerships with joint campuses education providers in China, Malaysia and Thailand, operating a Continuing Education and Training Centre (CET) in Singapore in partnership the Singapore Government Workforce Development Agency, with regional forums such as the ASEAN Secretariat, government organisations such as the Saudi Commission for Tourism and Antiquities – Kingdom of Saudi Arabia, global hotel chains such as Hilton Worldwide, the InterContinental Hotels Group and a range of education and training organisations.
The Director Education is responsible for the delivery of a diverse range of both Higher Education and Vocational Education and Training programs offered under four broad specialist disciplines: Foods, Tourism, Hospitality and Events Management. Working with the Chief Executive Officer and the Executive, The Director Education is responsible for the development, delivery and management of the Educational Excellence strategy and business plans for Vocational Education and Higher Education programs. The goal is to ensure the Institute maintains its position as a leader in the delivery of programs across myriad geographies, markets, diversities of learner and within a multitude of learning spaces, including on-campus or within industry, digital or a combinations of these.
The Director Education is also responsible for the effective management and leadership in the development and delivery of creative and innovative vocational education and higher education programs to ensure student attraction and retention and create pathways to further learning so students realise their full potential. Furthermore, the Director Education has responsibility for ensuring the Institute meets internal and external quality reporting requirements with regards to all Higher Education and Vocational Education and Training programs delivered at the Institute.
The assurance of quality within all areas of education delivery at the Institute is of utmost concern. The quality imperative within the Directorate involves establishing, maintaining and documenting policies, procedures and systems that ensure that the Institute's courses are of the highest standard and meet both State and Commonwealth legislative and regulatory requirements.
Director Corporate (CFO)
The Corporate Division provides financial and business analysis, information technology, marketing and communications, student services, strategy, risk management and governance, property and procurement leadership and services to the Institute.
The Finance Department provides regular financial reporting, forecasts and analysis to the Executive, Board and external parties, as well as managing the cash position of the institute and maintaining the asset register and the Institute's payroll function.
The Property and Procurement Services department maintains Institute buildings on multiple sites and is responsible for managing capital works, building and equipment maintenance, site cleaning and campus security, purchasing and procurement and the commercial activities of the Conference Centre, Café 555 and the Bakeshop
Corporate Governance and Risk maintain policies and procedures to ensure a level of accountability, integrity and transparency regarding the Institute's corporate affairs, including processes to facilitate Freedom of Information, protected disclosures, privacy obligations, insurance coverage and maintenance of the risk management framework.
The Information Technology Services Department manages the Institute's IT infrastructure, business applications' support, IT security and strategy, and provides technical support.
The Corporate Division also provides research, analysis and other data for the Institute's strategic and related planning processes. It prepares and responds to reports for the Executive and the Board as required.
Director Student Recruitment and Services
Comprising of Marketing, the Student Information Centre, Learning and Information Services and Business Development the Student Recruitment and Services Division is responsible for delivering services that enrich the student experience from commencement through to graduation in both VET and Higher Education.
Marketing manages the Institute's marketing and brand strategies, student recruitment, public relations, advertising, digital marketing, production and design, corporate communications and stakeholder engagement.
The Student Information Centre provides timely, high-quality student customer services including enrolment, fee management and support and course information to both current and future students.
Learning and Information Services provides a comprehensive range of student and information services including the Learning Resource Centre, E-Learning Support, copyright, disability, counselling, learning advisors and student opportunities.
Business Development provides leadership and guidance to the Institute in the development of business opportunities and in-line with the needs of industry including training programs both locally and internationally.
The Student Recruitment and Services Division also provides programs and activities to enhance the student and graduate experience, improve student wellbeing, boost engagement and drive career outcomes.