William Angliss Institute

Research

William Angliss Institute is emerging with its own unique style of scholarship. The Strategic Plan to 2020 commits the Institute to becoming a recognised part of Higher Education and the ongoing development of its applied research capability.

The expansion of the Institute’s long tradition of offering specialised VET programs in foods, tourism, hospitality and events into bachelor degrees has provided our experts with the opportunity to explore research and scholarship in both the Higher Education and Vocational Education areas.

William Angliss Institute’s staff undertake a broad range of scholarly activities in their specialised areas. They use this research to further engage with academic, industry and public communities via publications, seminars, events and association membership. They then use this new knowledge to further improve their teaching, thus enhancing our students’ learning experience.

The outputs listed in the Institute’s Scholarly Profile, and presented on our staff pages, are a reflection of scholarship at William Angliss Institute; where a combination of theoretical and vocational learning with strong industry connections result in applied research with multiple points of communication.
Ultimately, our students benefit from the Institute’s scholarly activity and reputation as the specialist centre for Foods, Tourism, Hospitality and Events.

Any general enquiries related to Institute research can be directed to the Associate Dean (Research) at This email address is being protected from spambots. You need JavaScript enabled to view it.

Staff

Institute staff conduct a broad scope of applied research activities related to the Institute’s specialisations of Foods, Tourism, Events and Hospitality.

Please see our Academic Staff Profiles page to view detailed profiles for our research active staff.

College of Eminent Professors

William Angliss Institute’s College of Eminent Professors represents a learned body of leading researchers and scholars from Australia, the UK, USA and Europe. The disciplinary profile of College members broadly represents each of the Institute’s specialisation areas: foods, tourism, hospitality, and events. The key role of the College is to support the Institute’s strategic goals through the mentoring of staff,  provision of research support, thesis examination, and strategic counsel to the Institute. The College is led by Foundation Chair, Professor Sue Beeton, a graduate and former staff member of the Institute.

Please see our College of Eminent Professors page to view detailed profiles for our Eminent Professors.

Research Ethics

The Institute’s Research Ethics Committee assesses all applications for ethics approval in accordance with the National Statement on Ethical Conduct in Human Research 2007 (Updated May 2015).

Research Ethics Committee Meeting Dates - 2017

Applications are to be received by the Committee no later than 2 weeks prior to the next scheduled Committee meeting. The Committee meets four times a year. The meeting dates for 2017 are:

  • 1 February 2017 (Wed)
  • 10 May 2017 (Wed)
  • 9 August 2017 (Wed)
  • 1 November 2017 (Wed)

For any queries related to the research ethics process at William Angliss Institute or to obtain copies of the Institute’s ethics application forms and templates, please contact the Chair of the Research Ethics Committee at This email address is being protected from spambots. You need JavaScript enabled to view it..

Funded Projects

A broad scope of funded research projects related to the Institute’s specialisations of Foods, Tourism, Events and Hospitality are listed below. Institute staff have been successful in attracting highly competitive Category 1 funding from the Australian Research Council and the Office for Learning and Teaching.

Find out more about our funded academic projects.

Research and Scholarship News

Sessional lecturer in our Bachelor of Food Studies, radical farmer and author Charles Massy presented his forensic analysis of how we farm and grow food. Due for publication in September 2017, his latest book Call of the Reed Warbler is an urgent call to arms - the urgency stemming from the fact that Earth and its supporting systems is slipping into a totally new, dangerous and human-caused epoch – the Anthropocene. But there is hope. His ground-breaking book focusses on a new regenerative agriculture and tells the story of extraordinary and tangible solutions to this first-time ever, human caused crisis.

Eminent Professor Susan Hendee presented on a topic close to her heart. Emotional Intelligence (EI) is at Susan Sykes Hendee's core. Chef Hendee revealed how a young, female in a male dominated profession takes action, and survives, evolves and excels over two decades, concluding in a PhD. In the twilight of her career, Dr Hendee, continues to explain, explore, and elucidate the interaction of EI skills in the professional and academic facets of the hospitality world.

Dr Aaron Tham’s presentation sought to uncover the lesser known effects of trolling on social media and its effects on tourism. While many scholars have devoted efforts to examine social media and electronic word of mouth on buying behaviour (e.g., experiences, hotels, restaurants), the consumer journey is initiated on social media by the interactions with often unknown others. Through the analysis of Lonely Planet Thorn Tree forums, the presentation elucidated different types of trolling encounters, and their corresponding impacts to forum users, their perceptions of destinations and the travel context. Dr Aaron Tham is a lecturer and researcher at University of the Sunshine Coast, with a focus in tourism and hospitality. He researches in the areas of destination branding and marketing, social media and disruptive innovation, medical tourism, and culture and heritage.

  The presentation took a critical step back from research as an activity, and reflected on multiple worlds, voices and truths that contribute to constructing what we understand as knowledge. Within the context of William Angliss Institute, the presentation explored how research can achieve relevancy, and add value in the 21st century.   About the presenter: Until 2009, Alison was Vice-Dean (Research) of the Strathclyde Business School at the University of Strathclyde. Prior to this she was Head of the Department of Hospitality and Tourism Management (formerly The Scottish Hotel School).  This was followed by a role as Professor of Hospitality at Surrey University, and Head of School of International Business, Victoria University in Melbourne. Alison has been publishing extensively and teaching since 1984, primarily in her specialist area of small and entrepreneurial hospitality and tourism businesses. Within the field of hospitality key contributions have been made through the co-edited books In Search of Hospitality and Hospitality a Social Lens. She has taught entrepreneurship in hospitality and tourism extensively overseas at universities in, such as, Austria, the Netherlands, Finland, New Zealand, Canada, Hong Kong, Switzerland, Australia, Lapland, Iran and Mauritius.
 What factors contribute to successful student volunteer programmes? The Volunteering to Learn study was the first to examine all stakeholder perspectives involved in student volunteering: students, universities, program managers, host organisations and voluntary sector peak bodies. Funded by the Australian Government Office for Learning and Teaching, the project identified eight different models of student volunteering across Australia’s 39 universities, which provide insights into trends in student volunteering. The project team also developed a series of good practice guides for key stakeholders to assist in planning for and managing programs and the various relationships involved. This presentation will provide an overview of the project and the state of student volunteering in Australia, as well as offer key messages from these good practice guides.  Kirsten Holmes is an Associate Professor in the School of Marketing at Curtin University. She is the author of ‘Events and Sustainability’ (Routledge, 2015) and co-editor of ‘Event volunteering: International perspectives on the event volunteering experience’ (Routledge 2014). Her research has been funded by the Australian Government’s Office for Learning and Teaching, the Australian Research Council and the International Olympic Committee. She is a member of Volunteering Western Australia’s research committee.
 A business game simulation designed for students at the introductory level of a Tourism and Hospitality degree was detailed. The game focuses on the balanced nature of the three primary dimensions of the sustainable tourism system: the economy, the environment and the social system. The game has been developed as a Powersim system dynamics (SD) simulation. A brief introduction to SD and the development of SD models using causal-loop diagrams was provided by Professor McGrath. Dr. Michael McGrath’s qualifications include a PhD from Macquarie University (in 1993). He is currently Professor of Information Systems at Victoria University, Melbourne, Australia. He has over 20 years industry experience in the IT industry - mostly at Telstra, Australia (Australia’s largest telecommunication company), where he worked in a variety of positions. These included an executive-level position, as Manager Information Architecture within the organisation’s Corporate Strategy Directorate. Over recent years, he has conducted a substantial number of research projects within the tourism domain, including projects for the Australian Sustainable Tourism Cooperative Research Centre (STCRC), where he performed the role of Research Leader of the STCRC’s ‘Information and Communications Technologies in Tourism’ research stream. In addition, he has also conducted research and consultancy work for Telstra, IBM, Centrelink, DIST (Department of Industry Science and Tourism) and NOIE (National Office for the Information Economy). He has authored over 160 refereed journal and conference papers – with many recent papers related to tourism and hospitality. He is experienced in the theory and practical application of information and business process modelling, eBusiness applications, artificial intelligence applications, system dynamics and systems thinking, databases, IT project management, decision support systems (DSS) and in socio-technical impacts of software engineering projects.
 Richard Owen, PhD candidate at Federation University, presented on the realities of undertaking a Thesis by Praxis in reference to his own doctoral study, Motion Picture Production – A Cost Leadership Strategy. Richard’s thesis sought to evaluate a new method of film production. Whilst watching movies continues as one of Australia’s favourite pastimes, the business model that has sustained the Australian film industry for almost 50 years has begun an irreversible change. The industry has struggled for many years under a subsidy-driven government intervention process with local film production now heavily dependent on government funding. The central component of Richard’s PhD by Praxis was a feature length motion picture titled Stakes, which was developed to test the fundamental aspects of the new production method. The accompanying Exegesis examined critical issues and the implications of subsidy reductions to the local film industry in Australia. It further explored the rapidly evolving distribution channels in Australia and the associated changes occurring worldwide. The research has shown that feature film production in Australia is undergoing significant change with established filmmaking structures becoming less viable. Richard shared his experiences as a student undertaking a thesis by Praxis and Exegesis.
 Gastronomy, Tourism and the Media was launched William Angliss Institute. The book co-written by WAI Lecturer, Dr Kim Williams, investigates the synergy between gastronomy, tourism and the media.
 When a tragic event occurs, care needs to be taken to ensure any memorialisation associated with that event is designed appropriately, to reflect that members of the public have lost close friends, family or colleagues in the tragedy, and are grieving and coming to terms with the disaster. This presentation explored the on-site commemoration of a sample of dark sites and examined their potential to move from contemporary commemoration to sites of significant social history. The presentation explored the design of such sites and whether they have the potential to retain relevance for future generations of visitors.  Associate Professor Elspeth Frew is the Discipline Head of Tourism, Hospitality and Event Management in the La Trobe Business School at La Trobe University. Elspeth's research interest is in cultural tourism, with a particular focus on dark tourism, industrial tourism and festival, event and attraction management. She has published work in these areas as journal articles, book chapters and edited books - most recently on dark tourism and the relationship between tourism and national identities. Dr Clare Lade is a Lecturer in Tourism, Hospitality and Events Management in the La Trobe Business School at La Trobe University. Clare's research interest is in regional economic development, of which tourism is a significant economic driver. She is also interested in cultural tourism, gastronomic tourism and more recently, war related tourism.  Clare currently co-supervises a number of PhD students and teaches in hospitality and tourism related subjects at the undergraduate level.
 VFR travel is a significant form of travel in terms of travel numbers around the world. However, research on VFR travel is small relative to its size. In particular, research regarding the role of VFR hosts in shaping VFR travellers’ experiences has been overlooked, with only a small number of researchers considering this aspect. Therefore, understanding the social interactions between hosts and their VFR travellers, and examining whether migration impacts on those interactions furthers knowledge in the field of VFR travel. Mohammad presented on his PhD research which uses the “VFR Whole Tourism Systems Model” as the conceptual model to examine and compare the similarities and differences of hosting behaviours between immigrant and non-immigrant local residents with the objective of understanding the nature of social interactions between VFR hosts and their visiting friends/relatives. Mohammad presented an overview of the research and shared with the audience the findings of his qualitative study based on 34 in-depth interviews with local residents in three contrasting destinations in Victoria.
 Foundation Chair of the College of Eminent Professors, Professor Sue Beeton recently presented as keynote speaker at the Travel and Tourism Research Association’s (TTRA) European Chapter conference hosted by the Shannon College of Hotel Management, National University of Ireland. The topic of her presentation was on film-induced tourism, titled "Film and Tourism: from moving images to moving people". Sue is a world leading researcher on the topic of film-induced tourism. William Angliss Institute is a member of TTRA.

Sue is a former WAI student and teacher and the Institute's Foundation Chair of the newly established College of Eminent Professors.  In a well received presentation, Sue reflected on her experience in building an applied research career, which started with leading horse riding tours in the Victorian high country.  She is now a leading expert on the role film and TV can have on the impact of small tourist destinations.

See Sue’s academic profile.

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