William Angliss Institute

Indigenous students congratulated by PM Tony Abbott at graduation ceremony












William Angliss Institute’s National Indigenous Culinary Institute (NICI) students were recognised yesterday afternoon at their graduation ceremony by Prime Minister Tony Abbott.

Read more: Indigenous students congratulated by PM Tony Abbott at graduation ceremony

William Angliss Institute welcomes Acting Premier and Minister on campus.

Acting Premier James Merlino and the Minister for Skills and Training Steve Herbert attended a campus tour and met with students at William Angliss Institute’s Melbourne campus.

Read more: William Angliss Institute welcomes Acting Premier and Minister on campus.

First Indigenous Trainees Graduate at Award-winning Mossman Gorge Centre

The first class of 11 Indigenous trainees at Voyages Mossman Gorge Centre in the Daintree National Park in far north Queensland recently graduated from traineeships delivered in partnership with William Angliss Institute. 

Read more: First Indigenous Trainees Graduate at Award-winning Mossman Gorge Centre

Guiding your way to a successful career

A good tour guide can take the hassle of planning out of your holiday.

There's much more to the tour guide industry than meets the eye, and it takes a special kind of person to provide the perfect blend of friendly and informative guiding services to travellers and tourists.

The tour guide industry is a close-knit one, with some 4,300 people employed in the tour guide, museum and gallery sector in 2013 according to the Australian Government's Job Outlook. Because competition is tight, it's a good idea to take part in tourism training to help give you an edge over your competitors when it comes time to securing that coveted job. But first, take a look at what it takes to make it big in the industry.

Knowledge of the area and activity

If you're going to be showing people around a certain area or taking them through an activity, it pays to know as much as you possibly can about your subject. Whether that's learning everything there is to know about Melbourne's museums before embarking on an art and culture tour or schooling yourself on bike gears for beginners as you lead a cycling tour around the city, this knowledge will be priceless. Not only can you provide the best tour possible, but you'll also feel confident in your abilities to impart knowledge on those touring with you.

Energy and enthusiasm

The tour guide is the leader of the group at any one time, and has to handle a variety of situations that arise during the course of the activity. This attribute is particularly important if the tour is a physically demanding one – you can't give up and sit down halfway through a hike, or complain about how long a tour is taking. Cheerful, friendly and patient people with good senses of humour are ideal for this role. You should also be able to trouble-shoot and think on the spot, particularly when problems arise. For instance, an outdoor tour may hit a speedbump if it starts raining, so you need to have backups planned to keep everyone happy.

Learn more

To help launch your career in the tour guiding industry, consider a course such as Certificate III Guiding.This gives you training in first air, providing services to customers, cultural sensitivity, leading tour groups, preparing activities, maintaining general and regional knowledge, safe work practices, hazard identification and much more. Choose from electives including environmentally sustainable work practices and providing arrival and departure assistance.

How Australia’s flourishing tourism industry impacts everyone

Australia's tourism industry continues to soar.

The tourism industry affects everyone in one way or another, from providers and travellers through to hopeful professionals undertaking tourism courses. Even everyday Australians who may not travel much themselves benefit indirectly from a flourishing economy pumped up by tourism spending, so it makes sense that the government is increasingly focusing on tourism as one of our major revenue gatherers. 

Tourism Research Australia has released an updated State of the Industry report in October 2014, which showcases the nation's ongoing developments in the tourism industry. Over the past five years, the report states, tourism has continued to grow as a key part of Australia's economy, contributing 2.8 to Australia's annual Gross Domestic Product. It's so important to the nation that Deloitte has recognised it as one of five 'super-growth sectors' to watch.

This year has seen record international visitor expenditure, with both UK and Chinese travellers bolstering growth. Alongside these international visitors bringing money to our shores, domestic trips have increased steadily throughout 2014 to bring in even more revenue. These types of trips contributed $71.5 billion in the 12 months prior to the report's release, which suggests the future is looking bright for travel and tourism within Australia. 

The Global Marketing Prospectus released by Tourism Australia echoes this sentiment, saying tourism directly employs around half a million Australians and generates close to $100 billion in spending each year. 

So where to from here? Tourism 2020 outlines government;'s strategy to help Australia realise its tourism potential. It covers six areas: Growing demand from Asia; increasing supply of labour, skills and indigenous participation; building competitive digital capability; ensuring the tourism transport environment supports growth; building industry resilience, productivity and quality; encouraging investment and implementing regulatory reform agendas; and building a regulatory reform agenda. 

In the initial Tourism 2020 overview, it was stated that Australia's man-made, cultural and natural attractions are sought after by travellers from around the world, and the initiative would seek to capitalise on that. According to this report, achieving the 2020 Tourism Industry Potential could see tourism's contribution to GDP increase by as much as 50 per cent. Added features such as the National Broadband Network would be fast tracked to pull in more customers and create new opportunities, allowing tourism providers to better connect and engage with customers. 

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